Privacy Policy

Welcome to SAWAMOTOR. We value your privacy and are committed to handling your personal information carefully. By using our website, sawamotor.com, you accept the practices outlined in this Privacy Policy.

Last Updated: November 09, 2024

What Information Do We Collect?

We collect personal information to enhance your experience on our platform, help with orders, provide customer service, and offer tailored promotions. Here's what we gather:

• Information You Provide: When you make a purchase, sign up, contact customer service, or participate in surveys and contests, you give us details such as your name, address, email, phone number, and payment information.
• Automatic Information: We collect data automatically, such as IP addresses, browser details, device identifiers, and cookies, to improve our website’s functionality and security.
• Mobile Data: If you use our mobile apps, we may collect location data and unique device identifiers to personalize services.
• Email Communication: We track when you open emails from us to improve content relevance and avoid sending unnecessary messages.
• Information from Third Parties: We may gather information from other sources, like updated delivery details or account information from partners.

Use of Cookies

We use cookies to identify your device, offer personalized recommendations, and improve your experience. You can disable cookies in your browser settings, but some features may not work without them.

How We Share Your Information

We respect your privacy and don’t sell your personal data. However, we may share your information within SAWAMOTOR Co., Ltd. and with trusted partners to provide services like order fulfillment or marketing. In business transactions, like selling or buying subsidiaries, your data may be transferred but still protected.

We also may share your information to comply with the law or protect our rights.

Data Security

We protect your information through secure networks and encryption. Sensitive data, like credit card info, is encrypted using SSL technology. Be sure to protect your password and log off when using shared devices.

Third-Party Websites

SAWAMOTOR may link to third-party websites. These sites have their own privacy policies, and we are not responsible for their content.

Your Choices

You can access, update, or delete your personal information by logging into your account. If you wish to stop receiving emails or notifications, you can adjust your preferences.

If you are under 20 years old, you may use SAWAMOTOR only with parental consent.

Changes to this Privacy Policy

Our privacy practices may change over time. We will update this policy and notify you via email, but it's your responsibility to check for updates.

Contact Us: If you have any privacy concerns, contact us at ask@sawamotor.com.

SAWAMOTOR - Terms of Use

Last updated: January 7 2025

Welcome to SAWAMOTOR. By accessing or using our services, you agree to the following conditions.

1. Privacy

We respect your privacy and protect your personal information. Our Privacy Policy governs your use of SAWAMOTOR services.

2. Electronic Communications

When you communicate with us electronically, you consent to receive communications from us through email, SMS, and other electronic methods.

3. Copyright

All content on SAWAMOTOR, such as text, images, and logos, is protected by copyright laws and is the property of SAWAMOTOR or its content providers.

4. Trademarks

Graphics, logos, and service names are trademarks of SAWAMOTOR. You cannot use them without our permission.

5. License and Site Access

You are granted a limited license to access and use SAWAMOTOR services for personal, non-commercial use, provided you comply with these conditions.

6. Your Account

You are responsible for maintaining the confidentiality of your account and password. SAWAMOTOR is for users 20 years or older. We may cancel your account or orders at our discretion.

7. Reviews and Content

You may post reviews and comments, but you must follow the guidelines and avoid posting harmful content. We reserve the right to remove or edit any content you submit.

8. Establishment of Contract

Your order is an offer to purchase. The contract is established once we send you a shipment confirmation email.

9. Cancellation and Refund

If you cancel after we receive payment, a 20% cancellation fee will apply. Refunds will be processed once the cancellation is confirmed.

10. Transfer of Title/Risk of Loss

Title for products passes to you upon delivery or when documents are sent. You are responsible for understanding the import laws of your country.

11. Product Descriptions

We strive to provide accurate descriptions, but we do not guarantee that all details are error-free. If the product is incorrect, we will work with you to resolve the issue.

12. Pricing

If a product's price is incorrectly listed, we will either adjust the price or cancel the order, depending on the situation.

13. Software Terms

SAWAMOTOR Software may be updated and is provided for personal use only. You may not reverse engineer or redistribute the software.

14. Third-Party Services

We are not responsible for third-party services or products linked to or listed on our site.

15. Limitation of Liability

SAWAMOTOR is not liable for damages arising from the use of its services except for the purchase price of a product if it causes harm due to our negligence.

16. Applicable Law

These terms are governed by the laws of Japan. Any disputes will be handled by the Tokyo District Court.

17. Changes to Terms

We may update these terms at any time. Any changes will apply to future transactions.

Contact Us

If you have questions or need assistance, contact us at: ask@sawamotor.com